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K2's Hosting, Self-Service and Managed Service Options - On Demand (2 CPD Hours)

K2's Hosting, Self-Service and Managed Service Options - On Demand (2 CPD Hours)

Course Description

Remote access has evolved beyond anywhere, anytime, any device access to full-service remote support. Various tools help us work virtually, starting with hosting productivity applications. In this session, you will learn about productivity applications and services, including multi-factor authentication, VOIP telephony, video conferencing, document management systems, portals, and Microsoft 365. Learn about options from Self-Serve to hosting to managed service provider options.

Of course, the goal is to have all team members effectively work wherever they are with a full complement of tools. Attend this session to learn the best ways to make these technologies work.

Major Topics Covered

  • Remote hardware and software trends that affect your ability to work anywhere anytime
  • Purchase guidance on what to expect, approve and avoid
  • Critical applications for remote productivity and security
  • Functional technology to consider for remote work

    Learning Objectives

    Upon completing this course, you should be able to:

    • List significant hardware and software trends and identify their importance as it relates to working remotely
    • Illustrate how remote integrations are changing the landscape of the workplace
    • Identify major updates, strategies, and opportunities emanating from leading providers of technology
    • Differentiate between the remote security risks and implement practical solutions to mitigate these risks
    • Assess the potential impact of implementing a virtual work environment to improve productivity
    • Identify leading remote tools available today and the importance of facilitating remote work in your organization

        Course Information

        • CPD credit: 1 hour Information Technology
        • Program level: Intermediate
        • Advance preparation: None

        Instructional Delivery Method: QAS on-demand learning, including review and final exam questions. To earn credit, participants must pass the final exam with a score of 70% or better within one year of registering for this course. Participants may attempt take the final exam up to 10 times.